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Learn how to build a thriving, impactful community that aligns with your vision and values—without losing your sanity or sacrificing your time.

Get back to the heart of why you became an entrepreneur 

Build A

centered

business

community

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creating a high-engagement community on circle

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You’re showing up, posting consistently, and getting all the engagement—likes, comments, and even DMs from people saying, “OMG, this is exactly what I needed!” But when it comes to actual sales? Crickets.

Sound familiar? You’re not alone.

It’s frustrating to put in the work, follow expert advice, provide value, engage with your audience, and still see no revenue. The reason? Vanity metrics don’t pay the bills. More likes and more followers might look good, but if they aren’t leading to sales, they’re just digital noise.

Today, we’re fixing that.

Why Engagement Doesn’t Always Equal Sales

A like is effortless; a sale takes commitment.

It’s easy to confuse engagement with progress. When your post gets 100 likes in an hour or 30 comments from excited followers, it feels like momentum. But when you check your sales? Nada.

Engagement vs. Commitment

Think of engagement as applause after a karaoke performance. It feels great, but applause doesn’t mean people are buying your album. Likes are easy—a one-second tap. Comments show interest but not commitment. Even DMs, though personal, are still just engagement, not transactions.

It’s like dating. Getting matches on a dating app feels amazing, but it doesn’t mean you’re in a relationship. Conversion happens when someone moves from casual interest to actual investment.

The Engagement Trap

Are you falling into the engagement trap?

  • Posting tons of inspirational content but rarely making offers?
  • Chasing more shares instead of building relationships?
  • Assuming that because people like you, they’ll eventually buy from you?

Your audience needs more than a reason to like you—they need a reason to trust you.

Why Playing the Engagement Game is Risky Business

Social Media is Rented Space

Imagine if Instagram or TikTok disappeared tomorrow. Would you still have a business?

Platforms like Instagram, Facebook, and TikTok own your audience. They decide how many people see your content and change the rules whenever they want. If they tweak the algorithm, your engagement (and business) could vanish overnight.

Engagement is a Distraction from Real Growth

We get caught up in creating viral content and forget to tie it back to our business goals. A client of mine had a reel go viral with over 100,000 views in a day. Her inbox flooded, her followers skyrocketed—but guess how many sales she made? Zero. Why? There was no next step.

Engagement without conversion is just busy work.

The Solution: Focus on Owned Channels

Instead of building on rented land, establish your home base:

1. Build an Email List

  • Even a simple opt-in like a checklist can make a difference.
  • When someone gives you their email, they’re inviting you into their space—a direct, reliable connection.

2. Create a Community

  • This doesn’t have to be a massive membership site; it could be a Slack channel or Circle community.
  • When people join a community, they shift from being followers to members.

3. Develop Your Offers

  • Make sure people know what you offer, how it helps them, and why they should invest.
  • Make the purchase process simple and easy.

4. Encourage Small Actions First

  • People rarely go from discovering you to buying your highest-ticket offer in one step.
  • Offer a free workshop, quiz, or welcome series to ease them into your world.

Buyer Psychology: Why People Buy

Understanding why people buy is key to increasing sales.

Emotional Connection

People buy based on emotion and justify with logic. A client struggling to sell her meal prep course focused on practical benefits (saving time, eating healthier). Sales were slow. When she shifted to how moms would feel (relief, joy, confidence), sales tripled.

Social Proof

We look for validation. Testimonials, case studies, and user-generated content build trust.

Urgency & Scarcity

Limited-time offers and low-stock alerts tap into FOMO (fear of missing out). Just make sure it’s genuine.

Clear, Simple Next Steps

If your checkout process is complicated or your offer is confusing, people will abandon ship. Make your call to action straightforward: Click here to join. Download your free guide now. Sign up today.

Trust & Consistency

Trust takes time to build but seconds to break. Show up consistently, deliver on promises, and ensure your audience knows who you are and what you stand for.

Building a Sustainable Business Beyond Social Media

1. Diversify Your Channels

Don’t rely on one platform. Explore:

  • Email marketing (direct access to your audience)
  • Podcasts (great for deep connections)
  • Blogging (boosts SEO and authority)
  • Video content (YouTube or private video libraries)

2. Create Evergreen Funnels

An evergreen funnel guides potential customers from discovery to purchase:

  • Lead Magnet (offer something valuable for free: checklist, guide, webinar)
  • Nurturing Sequence (automated emails that build trust and introduce your offer)
  • Conversion Point (a clear call to action leading to a sale)

3. Host Live Events

Webinars, workshops, and live Q&A sessions create real-time interaction, build rapport, and encourage immediate action.

4. Build Community Spaces

A paid membership, mastermind group, or free forum fosters deeper relationships and long-term loyalty.

5. Repurpose Content for Maximum Reach

Turn one piece of content into multiple formats:

  • Blog posts
  • Social media snippets
  • Podcast episodes
  • Email newsletters
  • Infographics

Repurposing extends content life and increases reach.

Final Takeaway: Engagement is a Starting Point, Not the End Game

To recap:

  • Engagement doesn’t equal conversion. Likes and comments don’t pay the bills.
  • Social media is rented space. Build your audience on platforms you control.
  • Focus on micro-conversions. Small steps lead to big commitments.
  • Diversify your strategy. Email, blogs, live events, and more.
  • Repurpose to maximize impact. Use content in multiple ways.

Now it’s your turn! What action step will you take today? Share it in your stories and tag me @yourcommunitystrategist!

If you found this helpful, share it with a friend and subscribe for more tips on building a thriving, engaged community that actually leads to sales!

The engagement trap

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February 6, 2025

The Engagement Trap: Why More Likes Don’t Mean More Sales

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I'm Rach, your go-to gal for all things community building!

Hi, I’m Rachel Starr, founder of Rachel Rose Coaching and host of Your Community Strategist Podcast, where we help women course creators, summit hosts, and podcasters turn big ideas into thriving realities.

In my business and with my clients, I don’t just teach this—I live it. From hosting summits and launching courses to building engaged communities and leveraging the right tech, I’ve done the work and know what it takes to bring bold ideas to life. With over two decades of experience, I’ve mastered the art of virtual events and community-building strategies that blend creativity, connection, and results.

At Rachel Rose Coaching, we focus on helping creators take what they have now and make it more—whether that’s launching a podcast, hosting a summit, or building a course that scales. Think of me as a mix of Leslie Knope’s energy and a strategist’s precision, delivering actionable strategies with a playful, heartfelt approach.

Beyond the work, I’m a ski enthusiast, proud mom to two incredible teenagers, and lover of the great outdoors. Whether I’m crafting the perfect spicy margarita or fueling my creativity with coffee, I’m always chasing the next big adventure—on the slopes or in the marketplace.

Life is about big dreams, bold moves, and building communities that make an impact. Let’s make it happen—together!

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©Rachel Rose Business Coaching 2025

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